Tampa, Fla.- (November 4, 2013) – As important as a good user experience is to navigating a website, service design is just as important when it comes to delivering services to customers. Jody Haneke, president of Haneke Design and an expert in user experience, will lend his moderating skills to four breakout sessions at the 2nd International Service Design + Tourism Conference (SDT 2013), November 7-9 at Ringling College of Art & Design in Sarasota, Florida.
“As a proud alumnus of Ringling College of Art and Design, I am honored to be asked to come back and participate in this first of its kind conference in the United States,” said Haneke. “At Haneke Design, we pride ourselves on always staying ahead of the latest design and technology trends. Ringling College has always done the same, educating its students and wider community about design trends that will deeply impact their careers five years from now. I am looking forward to moderating these sessions and engaging with hundreds of talented people from across the globe who will be there.”
Haneke will moderate the following sessions:
- Designing the Audience Experience Before, During, and After the Show
- Service Design and Community Development: Applications for Economic Revitalization
- Improving Customer Experiences with Digital Services
- New Frontiers in Service Design: Backations
“We’ve followed Jody’s career with great interest and have been so impressed with the success he has achieved as a designer and an entrepreneur,” said Dr. Larry R. Thompson, president of Ringling College of Art and Design. “Jody’s creative talent, business acumen, and enthusiasm for continuous skill development embody the attitude and aptitude our graduates need today to have thriving careers. We are thrilled to have him participate in SDT 2013 and honored to share one of our most formidable graduates with our guests from around the world. “
SDT2013 will offer three full days of networking events, general and breakout sessions, and workshops designed to give attendees a raft of new ideas for reinventing their organizations’ services or innovating new ones. Nearly 40 speakers from 15 countries are scheduled to present. For more information, visit www.sdt2013.org.
SDT 2013 takes place November 7-9, 2013 at Ringling College of Art & Design’s campus in Sarasota. The sessions Haneke will moderate take place in the afternoons of November 8 and 9.
To download the full conference program, visit www.sdt2013.org/program.